ABOUT US

At Hexcen we are committed to providing our customers, innovative communication solutions. With a strong focus on the Australian and Asia Pacific markets, we define ourselves through our core attributes of having the best talent, inspiring initiatives, compelling mindshare and a long-term approach to partnering.

Brand communication and its deployment to the marketplace is ever evolving and with this comes complexity. Consumers are flooded through multiple mediums, with conflicting messages. They are becoming more and more immune to promotion and are guided and influenced by social mediums.

Hexcen utilises the latest technology that leverages consumer insights to create high responses that resonate with our clients. Through big data and strong analytics our individualised communications cut through the clutter and deliver actionable messages that generate stronger return on investments for our clients.

Our primary objective is to assist market generators – marketers, and their supply chain – mail houses and print providers, to bring their marketing messages to consumers in a timely manner. Hexcen acts as your IT department. We assist in the creation of robust business rules and programming, undertake data analytics, compile print ready output and deliver full multi-channel campaigns. What’s more, we do this for you, without compromising your existing client vendor print relationships.

PRIVACY POLICY

Hexcen is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including [interviews, correspondence, by telephone and facsimile, by email, via our website www.hexcen.com.au, from your website, from media and publications, from other publicly available sources, from cookies] and from third parties. We don’t guarantee website links or policy of authorised third parties.

MISSION STATEMENT

We aim to be Australia’s most passionate and qualified specialists in the communications industry, bringing cutting edge technology to our customers, ensuring business integration of next generation infrastructures ensuring they are engaging, effective and offer strong return on investment.

ACQUIRING MORE CUSTOMERS

At Hexcen, we assist you by building and maintaining brand integrity through industry leading acquisition and retention campaigns. Jointly creating strategies with our clients that are efficient and functional, that keep consumers engaged and deliver return of investment, is paramount to communications campaign success.

With over 15 years of honed experience, Hexcen’s broad solution portfolio works to strengthen your brand while meeting budgetary requirements. Tailored to integrate internal teams, defeat competition and provide you leading value propositions. These empowered services include;

• Multi-channel customer communications.
• SMS and Email design, build and broadcasting with cultivated reporting.
• Robust loyalty campaigns that are intuitive.
• Customer satisfaction dynamics and their measurement.
• Communication delivery of items such as transactional documents, statements, invoices, prospectus, loyalty information and more.
• Soft document presentment through eStatements, PDF’s and portal presentment.

WHY CHOOSE HEXCEN

Hexcen is at the forefront of compelling partnerships that bridge technology with clients needs, through effective consumer communications that deliver strong brand and other critical messages. We scale end to end technologies through our business by helping you;

• Cut through the marketing clutter whilst innovating your communications.
• Empower our clients in business, ensuring a strong and reliable partnership.
• Synthesise multi-channel, cross platform marketing communications.
• Morph ‘Big Data’ metrics through analytics and reporting.
• Deploy best of breed technologies that match requirements.
• Incubate talented experts and their ideas to evolve the marketplace.
• Deliver securitised dual integrated systems that protect the total communication loop.
• Have strong procedures, protocols and project management for frictionless deployment.
• Offer customised and niche solutions that are built for individual requirements.
• Keep IT data processing and Print & Mail services separate without compromising your existing client vendor print relationships.