Interactive statements

Hexcen helps consumers utilise their e-communications by allowing them to converge their data and sort it according to their needs. By filtering their data by date, usages, graphical information, billing amount and more, consumers feel informed and connected to you as a partner. It also allows consumers to self-serve by being able to dispute transactions, add comments, change their address, respond to marketing campaigns, print the items they want and more. When you give customers the option to self-serve, you not only put the power in their hands, but you also empower your business. Having interactive systems allows you to lower costs, transform from paper to electronic, reduce your environmental footprint, streamline customer service support facilitation and gives more opportunities to raise revenue by cross selling and up selling. This style of delivery builds stronger relationships with individuals, who are more loyal, more responsive and who are willing to give further information about themselves, which builds stronger segmentation for future marketing needs.